Bitfinex customers have been targeted in phishing attacks following a security incident where a customer support agent was hacked. The incident occurred between October 30 and November 5, but Bitfinex assures customers that no significant damage was done and no customer funds were lost. The breach happened through the phishing of a customer support agent who had limited access to information. Bitfinex claims the issue has been resolved but continues to investigate and reach out to affected customers. The exchange has reported the breach to law enforcement and is collaborating with authorities to identify the perpetrator. Bitfinex emphasizes its efforts to maintain security, including regular reviews of procedures and cybersecurity training for employees. Despite this incident, Bitfinex remains a prominent player in the cryptocurrency industry. The crypto industry as a whole has been plagued by hacks and scams, with a significant increase in reported hacks in the third quarter of 2023. Approximately $332 million has been lost to exploits, hacks, and scams in September alone, making it a record-high month for crypto exploits.
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