Description
MC: AMO CRM — this is an innovative add-on from Maxi Cart team for CS-Cart platform (all editions) and MultiVendor (all editions) 4.12.1 - 4.18.3.
Do you believe in the power of CRM for effective customer relationship management? Our integration add-on combines the power of CS-Cart with the functionality of AMO CRM, one of the leading customer relationship management systems.
MC: AMO CRM by Maxi Cart team provides easy integration between CS-Cart CMS and AMO CRM, simplifying the process of transferring data about orders, customers and their interactions.
Our clients highly appreciate this module for the ability to combine information about sales and interactions with customers in one system, which allows us to improve service and increase sales.
Connect the power of AMO CRM to your CS-Cart-based online store and improve your business process with integration from the Maxi Cart team.
List of add-on functionality:
- Transferring complete information about orders to CRM: customer data, a list of products, information about selected delivery and payment methods, applied promotions and promo codes.
- Transferring information about callback requests to CRM.
- Two-way exchange of order statuses. Those. when you drag a deal through the funnel in AMO, the order will change its status in the CS-Cart store as well.
Usage
Installation
To install the add-on you need to complete the following steps:
- Go to the Marketplace and log in under the account of the order owner
- Go to the order with the module “amoCRM (Kommo) integration”, there you can see a link to download the module archive
- Install the downloaded archive in your store (standard for CS-Cart installation: Add-ons → Manage add-ons, select in the gear menu Manual installation, download the archive in the window that appears and click the Install button.
Settings
Before configuring the add-on in the CS-Cart admin panel, set up an integration in amoCRM. Follow the instructions below:
- Open the amoMarket tab on the left side of your amoCRM panel.
- Click on the three dots button ("...") in the upper right corner, then select "Create integration".
- In the new window, choose "External integration".
- Fill in all fields in the integration settings window. Make sure you correctly specify the value in the "Redirect URL" field.
https://example.com/index.php?dispatch=mc__amo_crm.oauth_callback, replacing example.com with the domain of your online store.
1. Secret key
Copy the secret key from the integration values in amoCRM settings.
2. Integration ID
Copy the integration ID from the integration settings values in amoCRM settings.
Abandoned / Live carts
Abandoned carts pipeline
This setting determines in which funnel in the CRM system the transactions corresponding to the baskets in the online store will be added.
Pipeline stage
This setting determines in what status the deal for an abandoned cart will be created.
Waiting time for creating a deal
Specify the time interval in seconds after which a deal will be created in CRM for an abandoned cart.
Synchronization Settings
Synchronize users
The setting determines the method by which users will be synchronized between the AMO CRM system and the website.
Available:
- Both ways
- From website to CRM
- From CRM to website
Synchronize orders
The setting determines how orders from the site and AMO CRM deals will be synchronized with each other.
Available:
- Both ways
- From website to CRM
- From CRM to website
Additional settings
Settings to automatically transfer data from UTM tags and other parameters of advertising campaigns to the corresponding fields of agreements in amo/kommo CRM
List of supported fields
- openstat_service — Openstat traffic source.
- fbclid — Facebook Ads click identifier.
- gclid — Google Ads click identifier.
- gclientid — Google Analytics client identifier.
- from — Referral source.
- openstat_source — Openstat source.
- openstat_ad — Openstat advertisement.
- openstat_campaign — Openstat campaign.
- yclid — Yandex.Direct click identifier.
- referrer — URL of the page from which the user came.
- roistat — Roistat identifier.
- _ym_counter — Yandex.Metrics counter.
- _ym_uid — Yandex.Metrics user identifier.
- utm_referrer — UTM referrer source.
- utm_content — Advertisement content.
- utm_term — Transition keyword.
- utm_campaign — UTM campaign.
- utm_medium — Traffic type (cpc, email, etc.).
- utm_source — Traffic source (google, facebook, etc.).
Configuration recommendations
- Make sure all fields in your CRM match these settings.
- Use these settings to automatically link UTM tag information to the appropriate fields on deals.
Working with built-in functionality
This section provides information solely on the functions that "amoCRM (Kommo) integration" adds.
We strongly recommend that you read the documentation for using CS-Cart before starting to work with the add-on.
Profile fields
In the "Administration" section, go to "Profile Fields" and select "Profile Field Edit Page". In the "General" tab, under the "MC: AMO CRM" section, you can match the profile field of your online store with the contact field in AMO CRM.
Список релизов
1.6.0 → 1.6.1 (2025-03-17)
Bug Fixes:
- JS error was occurred on the storefront. Fixed.
1.5.0 → 1.6.0 (2025-03-10)
New Features:
- Added full two-way synchronization of users between the website and CRM. Synchronization occurs in real-time when users are created or edited, as well as periodically via CRON.
- Added the ability to create leads upon user registration. A pipeline and stage can be selected for lead creation.
Changes to Existing Functionality:
- Added the "One-Click" tag when sending a lead to the CRM if it is a one-click order.
Bug Fixes:
- Fixed missing phone number in leads for one-click orders.
1.4.1 → 1.5.0 (2025-01-21)
Новый функционал:
- Добавлена возможность сопоставлять поля для выгрузки UTM-меток покупателя в CRM сделки.
1.4.0 → 1.4.1 (2025-01-04)
Исправления ошибок:
- Исправлена ошибка в полях профиля для нескольких витрин.
- Исправления PHP-ошибок и warning-ов.
1.3.0 → 1.4.0 (2024-12-15)
New functionality:
- Added the "Pipeline stage" setting. This setting determines in what status the deal for an abandoned cart will be created.
Bug fixes:
- When the add-on status was set to "Disabled", it was impossible to open the add-on management page. Fixed.
1.1.0 → 1.3.0 (2024-07-12)
Новый функционал:
- Добавлена возможность отправлять брошенные корзины в CRM по CRON расписанию.
Изменения в существующей функциональности:
- Переработана работа со сделками, комментариями, контактами.
1.0.1 → 1.1.0 (2024-01-21)
Новый функционал:
- Добавлены поля "Yandex counter ID" и "Yandex идентификатор посетителя" в информацию по сделкам.
- В сообщение, с информацией по сделке, добавлены ссылки на товар в админ. панели сайта, а так же ссылки на изображения товаров.
Исправления ошибок:
- MultiVendor. Изменение статуса заказа по вебхуку работало некорректно. Исправлено.
- При создании заказа код товара отображался некорректно в информации по сделке в AMO CRM. Исправлено.