Warning Cookies are used on this site to provide the best user experience. If you continue, we assume that you agree to receive cookies from this site. OK

amoCRM (Kommo) integration

menu_open
close
Description
navigate_nextUsage
navigate_nextWorking with built-in functionality
Список релизов
link

Description

MC: AMO CRM — this is an innovative add-on from Maxi Cart team for CS-Cart platform (all editions) and MultiVendor (all editions) 4.12.1 - 4.18.2.

Do you believe in the power of CRM for effective customer relationship management? Our integration add-on combines the power of CS-Cart with the functionality of AMO CRM, one of the leading customer relationship management systems.

MC: AMO CRM by Maxi Cart team provides easy integration between CS-Cart CMS and AMO CRM, simplifying the process of transferring data about orders, customers and their interactions.

Our clients highly appreciate this module for the ability to combine information about sales and interactions with customers in one system, which allows us to improve service and increase sales.

Connect the power of AMO CRM to your CS-Cart-based online store and improve your business process with integration from the Maxi Cart team.

List of add-on functionality:

  1. Transferring complete information about orders to CRM: customer data, a list of products, information about selected delivery and payment methods, applied promotions and promo codes.
  2. Transferring information about callback requests to CRM.
  3. Two-way exchange of order statuses. Those. when you drag a deal through the funnel in AMO, the order will change its status in the CS-Cart store as well.

link

Usage

link

Installation

To install the add-on you need to complete the following steps:

  1. Go to the Marketplace and log in under the account of the order owner
  2. Go to the order with the module “amoCRM (Kommo) integration”, there you can see a link to download the module archive
  3. Install the downloaded archive in your store (standard for CS-Cart installation: Add-ons → Manage add-ons, select in the gear menu Manual installation, download the archive in the window that appears and click the Install button.
link

Settings

Before configuring the add-on in the CS-Cart admin panel, set up an integration in amoCRM. Follow the instructions below:

  1. Open the amoMarket tab on the left side of your amoCRM panel.
  2. Click on the three dots button ("...") in the upper right corner, then select "Create integration".
  3. In the new window, choose "External integration".
  4. Fill in all fields in the integration settings window. Make sure you correctly specify the value in the "Redirect URL" field.
In the "Redirect URL" field, specify a link in the format https://example.com/index.php?dispatch=mc__amo_crm.oauth_callback, replacing example.com with the domain of your online store.
link

1. Secret key

Copy the secret key from the integration values in amoCRM settings.

link

2. Integration ID

Copy the integration ID from the integration settings values in amoCRM settings.

link

Working with built-in functionality

This section provides information solely on the functions that "amoCRM (Kommo) integration" adds.

We strongly recommend that you read the documentation for using CS-Cart before starting to work with the add-on.

link

Profile fields

In the "Administration" section, go to "Profile Fields" and select "Profile Field Edit Page". In the "General" tab, under the "MC: AMO CRM" section, you can match the profile field of your online store with the contact field in AMO CRM.

Please note, to display phone numbers for contacts in amoCRM (Kommo), you need to link the corresponding fields.
link

Список релизов

1.3.0 → 1.4.0 (2024-12-15)

New functionality:

  • Added the "Pipeline stage" setting. This setting determines in what status the deal for an abandoned cart will be created.

Bug fixes:

  • When the add-on status was set to "Disabled", it was impossible to open the add-on management page. Fixed.

1.1.0 → 1.3.0 (2024-07-12)

Новый функционал:

  • Добавлена возможность отправлять брошенные корзины в CRM по CRON расписанию.

Изменения в существующей функциональности:

  • Переработана работа со сделками, комментариями, контактами.

1.0.1 → 1.1.0 (2024-01-21)

Новый функционал:

  • Добавлены поля "Yandex counter ID" и "Yandex идентификатор посетителя" в информацию по сделкам.
  • В сообщение, с информацией по сделке, добавлены ссылки на товар в админ. панели сайта, а так же ссылки на изображения товаров.

Исправления ошибок:

  • MultiVendor. Изменение статуса заказа по вебхуку работало некорректно. Исправлено.
  • При создании заказа код товара отображался некорректно в информации по сделке в AMO CRM. Исправлено.
expand_lessexpand_more