When an outage hits, speed of response is everything. We run a pragmatic crash-recovery process: instant triage and isolation, safe rollbacks and gradual traffic reopening. The goal is to bring back key business functions quickly and prevent secondary incidents.
Recovery is a discipline, not improvisation. We rely on proven runbooks, clear roles and transparent communication so every minute reduces downtime and protects data.
After stabilization, we address the root cause and harden the platform: add missing metrics and alerts, improve backup strategy, run chaos drills and update the DR plan.
- War-room, timeline and stakeholder status reports
- Safe rollbacks, feature flags and phased releases
- Database/replica integrity checks and log replay
- Infrastructure hardening and blast-radius reduction
- Post-mortem with action items and owners
- Audit readiness: logs, artifacts, reports
We work with your stack (Grafana, Prometheus, ELK/Loki, Sentry, CloudWatch, Datadog, PagerDuty, etc.) and processes to make recovery fast, predictable and repeatable.